[Resolved]  Kotak Mahindra Bank — fake account open in my name and dispersed my payment taken from other account

Address:Mumbai City, Maharashtra

Dear sir,
I am a victim of on line net banking where on 19 th morning someone through net banking from my axis bank taken out money.

Afterwards one day i got kotak sms that my account has been freezed where as i have never applied for account in kotak.
Account number: [protected]
Mumbai.

When i called kotak mahindra customer care they have informed same date 19 th nov 17 (Sunday) my account has been opened and the fraudulent has transferred my money from other bank to this and then dispersed ot.
I, e they have done many transaction.

On this i checked how you can open account without witness or physical verification or on phone confirmation, kotak informed this is digital account and not required.

This is really lapse, and i haven't heard any such going on.
This shows due to kotak bank negligence and flaw in there system my amount has been opened out by someone. Even address was of mumbai, where i dont have any address of mumbai. Even in my adhar addres is differnet

Please take cation against bank and help me to get my money reversed which was transferred in my fake account.
Also please see this is serious issues, bank should not open the account without all verification or else anyone can become victim easily like me
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Dec 12, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Today 30 november 2017 i visted kotak mahindra bank for depositing 10 rs coins i had collected those coins for years i wanted to deposit them in bank now they are asking for 560 rs for charges for 10000 rs
Kotak Mahindra Bank Customer Care's response, Dec 7, 2017
Verified Support
Hi! I'm sorry to see you had a bad experience. In order to help you better, please let us know your concerns at [email protected] along with your contact details. Thanks! ^Team Kotak

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