Kotak Mahindra Bank — False charges in salaried account with zero balance, loot by kotak mahindra bank

Address:

122017

Dear Sir,

While i was working in a previous company i was opened a salaried account with ING vyasa bank by company itself. Account no. is[protected]. I left company around 2years back and since then i teared away all documents related to the bank in 2015 only. Since then till one year no messages flashed on my mobile from any bank regarding any issue. In between ING Vyasa bank merged with Kotak Mahindra bank. They started sending me messages related to my account with false AMB charges with some amoount in negative. After 2years, this monday(24/04/2017), i got a message from KM Bank that your salaried account will automatically be converted into a savings account if you will not mantain AMB of Rs. 10000/-.(image attached). So i ran today towards bank to close my account in sector 22 gurgaon branch but the official refused the closure of account saying that the account is deactive and you have to deposit around Rs. 6000/- and only after that your account will be closed.
My areas of concerned are as follows :

1. If it is a salaried account which maintains on ZERO BALANCE then how can a balance in negative showed to me by KMB.
2. If at all bank is converting my salaried account automatically to savings account then a simple intimation via mail/phone has to happen.
3. If my account was converted into a savings account previously then why i got a message now that if salary will not be credited then the account will be converted into savings account. That means still the account should be a salaried account with ZERO BALANCE and i can close the account with no money in it. Which is as per them in Negative amount.
4. Upon asking how the salaried account converts into savings account, he replied that without intimation we automatically convert the account after 3months then 6months and then etc etc, he tried to cover up the issue.
5. I opened my account with ING vyasa bank and i didn't want to have an account with KMB so how KMB can decide my AMB when it was already a salaried account.

So i request you to please solve my issue with KMB as i do not want the account to run further.
Rs.6000/- is a big amount of money which is hard earned from blood and sweat of an employee and these false charges from bank like KMB make a LOOT of the Common people.
Please, I want to close my account since today only as it was salaried account and i have not even used it since 1year.

I will be thankful to you.