I purchased my Honda city from Capitol Honda Meenambakkam - Chennai.
The fast tag given by showroom is based on my VIN number XXXXXXXXXXXX
I was using this from August 2021 till date and I have a balance of Rs1600 plus.
On 7th December, Paranur Toll told me the balance is low and I paid by cash(twice the amount) and the same story in Tindivanam toll too.
When I checked with the Kotak portal, it said my login credentials are invalid and I was not able to use the tag given by Kotak. So I was forced to take an airtel fastag in Vikkiravandi toll and continued my journey.
Why this is happening and what happened to my money which I put in this fastag.
If this tag is invalid, how Kotak agrees to get money transfer for the same tag.
Also the frustration & fight with toll guys in the early morning was so bad and it spoiled the whole trip.
The term they say "Low Balance" is not even related to car number get updated. Was this information helpful? |