[Resolved]  Kotak Mahindra Bank — For home loan

Address:Rajkot, Gujarat, 360001

I have a home loan in kotak mahindra bank ltd.in the name of ankit c. Makwana with 10.50% rate. And now i transfer my loan to other bank and i have required for document to submit to other bank so i will get a lesser % rate from other bank but bank staff's two or three persons are not providing me a document in time and harresse me. I have paid installments in time to time. But the bank staff's two or three person always do the joke and do not take matter seriously.
As per bank rules i give the notice to the bank for closure of my loan before a month and after a 1.5 month i have steel not have a required documents.

So take a action if possible.

Ankit makwana
[protected]
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May 5, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2017
Kotak Mahindra Bank Customer Care's response
Hi, kindly write to us at service.[protected]@kotak.com for us to assist you further. ^Team Kotak
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