[Resolved] Kotak Mahindra Bank — Foreclosure of personal loan

amit phadtare

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 410209

I have personal loan in Kotak. I want to close loan. Bank is forcefully charging me 5 percent additional charges for this. As per RBI, there won't b any charges for foreclosure. Please let me know, the procedure to fight against the bank. I have already told to their customer care executive that I can bear such high charges for foreclosure, which were never informed to me while taking the loan. Still they are saying that it's intra bank process. Please guide me to resolve this issue.

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Jan 5, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2016

Kotak Mahindra Bank Customer Care's response Dear Customer, Kindly write to us at service.[protected]@kotak.com along with your account details so that we can assist you further. ^Team Kotak