Kotak Mahindra Bank — fraud kotak mahindra bank has stolen 12900 from my credit card and not solving my issue even after 5 weeks.

శ

శివ శేషేంద్ర

from Bengaluru, Karnataka

Address:

560068

5 weeks passed, kotak mahindra bank has charged me 12900 as i had cancelled product and emi. I asked for the exact details why they have debited 12900 from my credit card account. Still no details sent to my email as promised by their support team. This fraud bank has charged double money for every single purchase i made. Their policies are not clear and they have many hidden charges. They enable emis without even asking permissions. They disable emis on their own without any permission. They charge for this emi conversions around 1000 rupees every time. My proper account balance was normal. Because of these fraud kotak bank business tricks it went to negative balance. They are telling me to pay the whole money as i have been asking them to send me detailed information about 12900 for last 5 weeks. Please share this post and make other realize how fraud cheating this kotak bank is doing in every account.

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Dec 27, 2017

Updated by శివ శేషేంద్ర The fraud Kotak has debited 12900 from my credit card account in the Month of August 2017. This is December 2017 and there is no solution from them. I requested to explain the items included in 12900 debit several times repeatedly. Still they don't have answer and ignoring all my requests. All I have to do is to pay that money and nobody helping be to understand why I should pay 12900. Their customer services are poor and not finding any solution to the problems I face because of them. They are calling repeatedly 5 times a day to get the payment for the credit card. But, when I ask to explain and solve my problems. They did not even call me even a single time. I'm paying as there is no other option for me. I request you to cancel all your credit card, debit card, insurance, and other financial accounts from Kotak Mahindra Fraud/cheating bankers. Pass this information to all your friends and family and save them from such a cheating services.