Kotak Mahindra Bank — fund transfer made but never received

Our one of the bast bank kotak manindra made so pleased that ever after 1.5 month i have not received the funds that i had transfer using upi. I emailed them called them n numbers of time but they are so self-determination that are not ready to change their mind. It's like horrible nightmare to have an account with kotak. Customers service is so good that not a single person reverted with the solution. Request to reader if you can resolve my problem. I can not realy on this bank any more. Someone's patient can not be treated to this extend. Complaint no and person :chandrani. [protected]@kotak.com
1-[protected]. Call [protected] me if you still have any courtesy left towards customer.