[Resolved]  Kotak Mahindra Bank — getting calls from delhi regarding payment of my Barclays Loan

Address:Mumbai City, Maharashtra

Hi this is Rajkumar Singh, there had been many calls from Delhi claiming they were from Crime Branch and a case has been registered against me for credit card default. I need to pay immediately otherwise they will arrest me and put me jail. I would like to know does Kotak Mahindra Bank had been doing this or some kind of fraud going on. Though I was not able to pay my outstanding, I dont know what type recovery method is this. Though Iam based in Mumbai, how a case be filed in Delhi. The people talking on phone also doesnt seem to be proper. Please revert to me if any such activity is going on.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Singh,

We would be glad to assist you, hence request you to kindly provide your concerns along with your Card / Contact number to us at solutions.[protected]@kotak.com enabling us to reach you at the earliest and address all your concerns to your satisfaction.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.

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