Kotak Mahindra Bank — Harassing and abusing

R Sir/Mam,
My name is Amit Kumar ([protected]) from Faridabad, Haryana. I have a credit card ([protected]) from your bank and have credits on my side which I was settled with the bank of rRs. 22000/-(attached settled receipt, Recording of him) and i paid the amount with the discuss with kotak employees which were connected with me. But some of your bank employees(they said that they are from Kotak Bank employees one person name is Ranjeet Singh) abusing badly on my mother and wife for told them no payment of credit card. After that on 06/01/22 they called me so many times and abused me for payment but i paid my settled amount so I told them also. ( +91-[protected], [protected], [protected]) these are the number. On 07th January 2022 they called me and repeated the same thing. Sir/Mam, they have given me such filthy filthy abuses, by using my mother's name, i will attach you in the recording. You check and see how many dirty abuses have been given. Such Kotak Bank name can be spoiled like this. I made my payment. Still you gave my number to such agency. For the collection that they did not speak such dirty things. I said that i was paid my settled amount but they did not listen to anything and was just abusing (mother/sister gali and all) i can not write these words which they spoke that time. Now they called my boss where I was doing a job last month and abused against me and the company fired me that time and I do not know who they are continue calling me and threatening me against my family ke puri family ko nude karke ghumayege aur bhi bahut kuch i can't write. This is not the right way to collect dues from customers and abuse me and my family so badly. If i will not get any solution regarding this matter then i will have to get the police FIR against them and tag the recording and this mail to Kotak bank on all social sites. I want some action to be taken against all of them and I will not pay it until they apologizes to me and my family.I just want an inquiry against them.
Thank You!
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Hi! We are sorry to know that you are facing some issues. We want to make things right here. Please drop us an email at Social.[protected]@kotak.com elaborating on the concern and your CRN or contact details. We assure you that we shall do whatever it takes to fix this. ^Team Kotak

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