Kotak Mahindra Bank — harassment calls by recovery team and using vulgar language to ex-army 56 old customer.

Address:Ahmedabad, Gujarat, 382470

He sir/ma’am, i took mortgage loan from kotak bank, and i’m Paying my all emi’s on time but due to few reason some time i been late to pay on time and they charge me penalty for that, and it’s not an issue, but this this I just been 7 days late as my pension is not came on time i got few call’s from kotak recover teams and i reply them reson of my lateness, but today 19 June 2018 i got same call like normal the other side was souothindina ladies represtaive, after giving time of repaybak i just asked her madam how much rate of interest you guys charging me, and how much yet to pay to close this loan account and how much i had paid yet, she couldn’t understand i guess and often replying me the due amount of my emi instead of giveing my total due loan amount after few second when she can’t get me she might transferred the call without asking me, and one gentleman came on the phone named Mr. Dharmendr sharma, while i give my phone to my son as I understood that lady isn’t understanding hindin proper so son can ask her in English, but on phone the sharma ji already came so son has reture it back to me he reply me that why you asking such faultu question aap emi kab bharni hai usme dhyan dijiye or ye sab Jankari aap ko loan lete time di ja Chuki hai, i replied him yes you are right but i want to know again all this and that is my rights at any of time i can ask this questions, and i should know that what is rate of interest is you guys are taking me and what other banks charging, he replied me bhai loan hi kyu liya tha mene kaha tha jab bharne ko okad nahi thi, my son was just beside me and after listining these words he took the cell and politely asked him what is your name sir, where you calling from, what is your designation, he asked him why you want complaint, son replied yes i want to complaint about you, you are just represtative and you should not involved personally with such vulgar way and you don’t have authority to give harassment for loan to my dad, he replied ja pahle apne baap ka emi bhar fir mail karna,

Sir with due respect if any one behind this site and taking this issues to solve please take my complaint and give me resolution, yes i took the loan but it does’t mean that i’m Become slave of kotak mahindra bank, the loan is necessity for both party either for customers or bank, every one taking loan even out country is took so many loan, but there is a way to talk with customers,

Please you should give me some sort of solution against this issue i want That Dharmedra sharma to be sorry, he hurt my son so bad as my son kept asking me dad why you took this loan from such stupid bank,
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Dear Sir,

My account Name is Wrongly mentioned in My personal Details. I faced many problems about that. I consult My near kotak mahindra bank & explaind problem. After few days bank is calling reject my request.so i want to close my account .Please close my kotak edge account. My account Number is : [protected].
NagaDurga Rao's reply, Jun 16, 2018
My near kotak mahindra bank & explaind problem. After few days bank is calling reject my request.

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