[Resolved]  Kotak Mahindra Bank — harassment from recovery agents

Address:Mumbai City, Maharashtra, 401107
Website:Kotak Mahindra Bank

Team i am holding credit card of kotak bank cc # [protected], [protected], [protected]. I am being geniue customer. From last month i couldn't make my payment due to some medical emergencies in my family. Your recovery agents are harassing my parents. They are abusing them and threatening them for payment. I am not in town bcoz of work. Recovery agents visits home and harass my parent. They are senior citizen and stays alone. Please stop these visit or else i have file consumer complaint against bank. Some one from bank can call me directly on my mobile no [protected] regarding above between 7pm to 8pm. My parents are heart patients if any thing happens bcoz of these stress bank will be responsible. I will make payments of all dues i am not saying no but need some time to arrange funds. Please consider my request.
Was this information helpful?
No (0)
Yes (0)
May 5, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information