Kotak Mahindra Bank — Holding of nre a/c funds

Address:	400 703
Website:	www.kotak.com

My a/c no is nre [protected] vashi branch 0669. i have received pre credit intimation on 27/07/16 afternoon regarding they have received my usd funds from company maersk line as i am an employee. vashi branch credit my money into my a/c on 01/08/16 after repeated calls.in june month also they hold my funds for 2 days. amol deshmukh dp/manager mob no [protected] did not pick up the phone nor replied my mail i have sent to him even vashi branch officials are picking up the phonesir this is not professional approach as i need the money for my family maintainance.
Hope a positive reply for my query
Thanks
Alfaaz amin kazi