Kotak Mahindra Bank — Huge amount deducted for an unknown reason

Address:380052
Website:kotak.com

Hello,

I had a salary account with kotak. Last year since

sep 2016 onwards i changed my job and its no more my

salary account. However, the only reason I was

continuing with this bank was that I had an ECS with

this bank. But since september every month when I

deposit 6500 for an ECS of 5940, still my ECS gets

returned every single month. And they dnt have any

proper reason. This month when I went to their

branch and asked the reason, that despite of

depositing amount why is my ECS getting returned.

They told there is Rs 12000 fine incurred which they

didn't even bother to inform me once. All my money

are lapsed and my credit score affected badly in

spite of depositing balance regularly.
This is the worst experience and when i complain

they simply say to close my account from this bank.

They dont even care for customer and its such a risk

to have an account with such bank who do not have

transparency with their customer about the charges

deduction incurred in their account.

Aweful Experience...I would never recommend any of

my friend to open an account with this bank.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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