[Resolved]  Kotak Mahindra Bank — I'm Complaining About , Payment Fraud

Credit Card No.- [protected], Rakesh Chauhan
Once a customer care executive called us to make the payment of Credit Card and told us if we paid the payment they will surely close the card.
Her Name- Snehal, Number- [protected]
And Than on January 14th we paid 7, 100 rupees on Kotak's Bank Account
And they still didn't close our card and from now she isn't picking our calls
And We are still getting calls and messages about our card hasn't been closed yet and saying our payment is still at due
We Need Guidance About What We Could Do In This Situation.
Was this information helpful?
No (0)
Yes (0)
Sep 27, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 26, 2021
Kotak Mahindra Bank Customer Care's response
Hi! Sorry for the trouble. Kindly initiate the total payment as per your statement of INR. 16, 380.23/- towards Kotak credit card in order to avoid collection calls. ^Team Kotak
Complaint comments 

Comments

Kotak Prime has considered that they have full right to make you dance to their tunes. All the payments, ECS issues are under their control & you must work as per their wish. If you are a customer of their sister bank, you are just gone! Any time deductions, No fixed schedule for ECS, all happens as per their wish.
ECS works as per their wish. Any amount will get deduct anytime as per their wish from your account, even it is lesser than even 95% of actual amount!!!
Kotak Prime must reply immediately. Awaiting

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information