[Resolved]  Kotak Mahindra Bank — imps transfer failed, but money got deducted

Address:Hyderabad, Andhra Pradesh

On 3rd october afternoon i tried to transfer 700rs to one of my friend using kotak mahindra bank mobile application., i donot know the reason why the transfer has failed since i have done these kind of transfers many a times., after this failed transaction i have noticed that the money has been deducted. I tried contacting the customer care[protected] more than 10 times, the call did not connect. There was no email id to support.
I need help as soon as possible, since money is important to me.

Imps reference number :[protected]
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Oct 9, 2017
Complaint marked as Resolved 
Received the amount within 2 days of complaint, issue resolved, expecting not to face such problems again.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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