[Resolved] Kotak Mahindra Bank — Incorrect cash came out from kotak atm machine | |||||
Kotak debit card ending with 9574 was used for a cash withdrawal of rs.1000 at +dwarka sector 7 offsite atm on[protected]:44:42 Account ending with 8814 has been debited for the same. The transaction reference no is[protected]. Rs. 800 came out from the atm machine instead of rs. 1000. I have made several complaints regarding the same but still waiting to get the balance back. - tarun vidhani ([protected]) Was this information helpful? | |||||
Aug 4, 2016 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Hi, Apologies for the inconvenience caused to you . We have forwarded your concerns to the respective department and assure you of a response shortly. ^ Kotak Team
Reply
Hi,
Thanks for the quick response. I have received the amount in my account.
But the thing is its been more than 45 days I am trying to get this small issue resolved by calling your customer care N number of times. But every time I got the same negative response.
How come now my query got resolved in just 2-3 days.
Don't you thing there is a scope of making your customer support process easy for customer ?
Thanks for the quick response. I have received the amount in my account.
But the thing is its been more than 45 days I am trying to get this small issue resolved by calling your customer care N number of times. But every time I got the same negative response.
How come now my query got resolved in just 2-3 days.
Don't you thing there is a scope of making your customer support process easy for customer ?
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