Kotak Mahindra Bank — insurance taken

Kruthikalpa

from Delhi, Delhi

Address:

Anantapur, Andhra Pradesh, 515004

We had taken a policy with kotak around 4 years back to have a good will with the manager. While taking the policy i wasn't informed abt the auto debit part n i was asked to sign on it. Later due to change of mind we didn't wanted to continue with the policy n let go our premium paid also which s of 25000/-. We informed kotak also tat we don't want to continue n plz discontinue the policy. Buy even after informing them several times from past 4 years i'm been charged with return check. I went to my bank which s idbi to remove tat auto debit thing but they said it cannot be done nor the kotak people have been resolving the issue but i have been charged with the return check charges which s close to 3000 till date. I don't know what to do. Plz help. I'm a normal house wife n each n every penny s important for me

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

May 30, 2019

Updated by Kruthikalpa Sir I want my return check charges they have raised against me. Else I can go in a legal way alao

Jun 07, 2019

Updated by Kruthikalpa Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

This s the msg I get even after telling ample amount of times

Jun 07, 2019

Updated by Kruthikalpa Hi! Your Kotak Life Insurance Policy No. 3488510 will be foreclosed on 05/07/2019. Total premium paid till date is Rs 30549. We request you to make the due payment or call our Toll Free[protected] for information. Kindly ignore if already paid. KLIFE

I get this message now it would be closed only after paying rest of the amount. I'm not going to pay any after all of this happened

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Comments

ankit azad

from Chennai, Tamil Nadu

They deducted the amount from bank and status of the transaction is showing unsuccessful. i called customer care but they are not responding anything.