Kotak Mahindra Bank — kotak bank doing fraud

Address:

noorwala road bank colony st no 3 ludhiana punjab, 141007

Dear sir
My name is israr.i am from ludhiana.my kotak mahindera bank crn no is.[protected] my account number is [protected] and my mobile number is [protected].this is gill road branch.My account has been closed by the bank on 20march 2019.But I have not got my money yet.
When I call in the bank, the bank manager says that I will call you. But no calls have been received yet.Please solve the Problem.
thank you
yours sincerely
israr