[Resolved] Kotak Mahindra Bank — kotak credit card application

Partha Pratim Bhargab

from Bengaluru, Karnataka

Address:

560103

I have applied for credit card in the month it's almost more than 40 days and the status it's showing being processed from last 25 days.

I am not able to contact the customer care also.. Please let me know whats going behind..

Application reference no:[protected]

This is not the correct way how the bank is responding to the new customers.

Whenever i called to the collection executive they are saying we are not responsible after collecting the document from the customer. And they are not able to share the next level contact person name & details.

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Apr 18, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Mar 15, 2018

Updated by Partha Pratim Bhargab I have applied for Kotak credit card in the month of Jan'18, but on 20th Feb'18 it is showing status " being processed" But still i am seeing being processed. to whom I need contact for asking the exact reason

My Application Reference No:[protected]

Mar 17, 2018

Updated by Partha Pratim Bhargab Please update

Verified Support

Mar 18, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak

Mar 19, 2018

Updated by Partha Pratim Bhargab Where to call, your toll free numbers are not allowing to connect the customer care.. Please check the application # and call me please

Mar 20, 2018

Updated by Partha Pratim Bhargab Can you guys please update the status ..

Mar 28, 2018

Updated by Partha Pratim Bhargab Any update