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[Resolved]  Kotak Mahindra Bank — kotak credit card application

I have applied for credit card in the month it's almost more than 40 days and the status it's showing being processed from last 25 days.

I am not able to contact the customer care also.. Please let me know whats going behind..

Application reference no:[protected]

This is not the correct way how the bank is responding to the new customers.

Whenever i called to the collection executive they are saying we are not responsible after collecting the document from the customer. And they are not able to share the next level contact person name & details.
kotak credit card application
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Apr 18, 2018
Complaint marked as Resolved 
Mar 16, 2018

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
Mar 15, 2018
Updated by Partha Pratim Bhargab
I have applied for Kotak credit card in the month of Jan'18, but on 20th Feb'18 it is showing status " being processed" But still i am seeing being processed. to whom I need contact for asking the exact reason

My Application Reference No:[protected]
Mar 17, 2018
Updated by Partha Pratim Bhargab
Please update
Verified Support
Mar 18, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via or for immediate assistance you may call once again @ [protected].^Team Kotak
Mar 19, 2018
Updated by Partha Pratim Bhargab
Where to call, your toll free numbers are not allowing to connect the customer care.. Please check the application # and call me please
Mar 20, 2018
Updated by Partha Pratim Bhargab
Can you guys please update the status ..
Mar 28, 2018
Updated by Partha Pratim Bhargab
Any update
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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