[Resolved] Kotak Mahindra Bank — kotak credit card blocked without proper reason.

Chandan Kunch

from Addanki, Andhra Pradesh

Address:

Hyderabad, Andhra Pradesh, 500038

Hello,

This to inform you that I have been with Kotak Mahendra bank since last 10 years CRN is 26394347 & I have kotak credit card since last 14 months and every month I have been making payments promptly and last month as per my card performance they raised my credit limit also but all off a suddenly my card been blocked without any proper explanation and even after I have made my credit card bill payment also at the current month they have charged Annual fee of 999 on upfront even after that I have made payment. Please kindly look into and resolve ASAP.

My question if card is blocked why should I pay annual fee

Thanks in advance

Regards
Chandan
[protected]

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Feb 16, 2019

Complaint marked as Resolved

Addendum to my previous mail. Please find the attachment of your kotak credit card form in that you have mentioned clearly that there will no additional annual fee after 1 year. Please let me know how your team has charged me annual fee?? Thanks and Regards Regards, Chandan

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Feb 16, 2019

Updated by Chandan Kunch Addendum to my previous mail.

Please find the attachment of your kotak credit card form in that you have mentioned clearly that there will no additional annual fee after 1 year. Please let me know how your team has charged me annual fee??

I NEED TO THE PROPER REASON FOR MY CARD BLOCKED..

Thanks and Regards

Regards,
Chandan
[protected].