[Resolved]  Kotak Mahindra Bank — Kotak Credit Card CPP membership fee deduction without approval

Address:CENTURY COLONY 1/12 P B MARG WORLI MUMBAI

Dear Sir,
20 August 20 someone call me for kotak credit card CPP plan i completely denied but again they fee deducted form my Kotak Credit Card xxxx3395 i again called to Credit card customer care about Fraud they said its or department on Cpp customer care i called & person said it will refund in august but again sep month its not refund credit card generated invoice for the same i called again on Cpp customer care today first two customer care executive denied that its not or charges but on last call customer care guy said ok will refund u 50 % Amount
Its completely Fraud first they deduct amount without information than they do all this
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Aug 13, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2020
Kotak Mahindra Bank Customer Care's response
Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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