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Kotak Mahindra Bank

Kotak Mahindra Bank — Kotak credit card payment, harassment call from recovery agent

My name is Sarika Sharma I am holding the Kotak Mahindra credit card, 4363XXXXXXXX9325, In the month of July ( 22 July 2022) is the due date of the payment but for some reason, I am not able to pay the amount, The recovery agent has WhatsApp me and started writing abusing language I told her that I will pay in a month last, Every month I pay my dues on time but due to some reason I not able to pay this month's dues. I have the screenshot which I am attaching ( Payment bharnae ki aukat nai hoti ha to credit card nahi lena chahiya) and many more bad language they have used, WhatsApp number is [protected], [protected] as per bank or RBI guidelines no recovery agent can use foul language or give harassment call to any customer.

Thanking you
Sarika Sharma
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bohot hi ghatiya cheez hai

never trust KOTAK BANK
its the worst BANK when its about co-operation
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