| Address: | 500032 | | Website: | www.kotaksecurities.com |
It is a fact of disgrace that I had to submit a complain as there has been no justified action taken on this ground.
I opened an account with kotak in last june, 2016 where a kotak representative Srinivas Nalla (phone number - [protected] Madhapur Hyderabad branch) came up to my office to help me opening this account.I filled all the related documents for opening and at the time of filling the documents I clearly mentioned him that I have no interest in opening a Demat Account.But when my account was finally opened I was getting kotak demat account alerts.So I called him to ask the reason behind this.He stated that the demat account is free of charge maintenance for a year though I insisted him to close this account.He still told me to keep the account as anyways there are no charges in keeping this account.After 10 months I am receiving a debit mail of Rs. 1156.30/- which needs to be cleared out to close this Demat account.If this amount is not paid off right now this amount will increase in future with additional charges and taxes.
I went to Kotak securities, Secunderabad where I was told the same on closing the account . But when I tried to explain that this account was opened beyond my interest they claimed that the representative who opened the account is from banking sector and the kotak securities is not dealing with that.
Even they provided me the monthly charges log where I have been subscribed to some offers right from opening of my account. I am trying to reach the representative now he is avoiding my calls or telling me that he will get back to me soon.
I have no clue whom to reach out now as I tried all possible ways to escalate this to higher management of kotak.
Please address this ASAP.
Regards,
Pratik Fouzdar
Contact Number : [protected] / [protected] Was this information helpful? | 
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