[Resolved]  Kotak Mahindra Bank — Kotak Mahindra bank illegally stolen the money from my account by cheating me

I am Aditya Pamulapati holding a savings 811 account in your bank.
So, few hours ago I ordered an Image debit card in your kotak mobile application and the total amount deducted was Rs.468 which is way higher than the amount that initially showed up as Rs.234. As this seemed suspicious, I called your customer care and got mis leading information saying the extra amount of Rs.234 was an annual charge but thanks to my home branch executive who confirmed that there won't be any extra charges in addition to the amount of Rs.234 and the kotak bank cheated me by imposing an extra charge. In order to confirm legally, I requested your customer care executives for an invoice but those guys were so rude and unprofessional and said there won't be any invoice for the purchase of the debit card. Initially neither the extra amount wasn't showed up on kotak application nor your customer care executives will not be sending the invoice which clearly indicates that Kotak is not at all accountable and don't care about their customers by imposing those illegal charges. I asked the executive to cancel the debit card but that guy confirmed that the refund will not be credited and the card will be not be delivered which is a huge cheating in the current corporate society as the basic privacy policy of any company is to refund the amount to the customer if the ordered product is cancelled.