| Address: | 110063 | | Website: | kotak.com |
Dear Sirs,
Apologies for contacting you for a routine matter but due to complaining reasons I am forced to contact you.
I need your immediate intervention either to update my FATCA or allow me to close my account. Since 25th April 2017 I am trying to update FATCA but not able to do so.
I was in India during April and had numerous interaction with the branch, Mumbai office / relationship manager but no one informed me about the FATCA requirement, when I tried to open the new FD only than I got to know about the FATCA requirement and since than I am in touch with the Bank but with no solution.
I request you to kindly allow me transact online as I need the funds on immediate basis or let me know how I can close the account.
Thanks in anticipation.
I have also mail at the email id mentioned at this form...reply recived as below:
Dear Customer,
You have written to an email id which is disabled and hence not monitored.
Click here to login now to get familiar with MAILbox inside Netbanking.
Select "Take me Directly to - MAIL" when logging into Net Banking.
If you are writing to seek support on critical incidents/situations requiring immediate assistance please call on[protected].
These incidents/situations include (& are not limited to):
• Any chargeback/cash not dispensed complaint
• Any action which requires us to block card/netbanking
• Intimation of fraud
Regards,
Kotak Mahindra Bank Was this information helpful? | 
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