Kotak Mahindra Bank — kotak mahindra bank undue harassment from credit card department

Meenakshi sethi

from Gurgaon, Haryana

Address:

122011

Kotak mahindra bank — undue harassment from credit card department

Dear sir, i am not a customer of kotak mahindra bank but i am receiving regular calls from few person who claims he is the employee of kotak mahindra bank. His name is mr. Dipak and mr vikram. He regularly calls from the number [protected] and my son, daughter and my husband and tries to mentally harass me and my family members. He called us from different numbers ([protected], [protected], [protected]) on behalf of kotak mahindra bank.
He called me on my number from [protected]- 18th september between 1:13 to 1:15pm - 5 times then i had to block this number, post that he called from [protected]- 2 times at 3:15pm. Today 21/8/2017 they again called from this number [protected] at around 10am and once again threatened me, the guy by the name deepak told me that he will spoil my reputation. Infact he said “tumahri izaate uchal du gay”. I am working in a reputed education school in gurgaon and today they even called a parent from my school, a lady and threatened her to pay 5lac as i have given her name as the guarantor. Please tell me which bank in the country gives a credit card or a loan just on the basis of name and number and not without signature and confirmation? The same he did with my colleague’s too. It is frightening how come they’re hacking all our contacts and even the one’s whom we have no connection with.
Today evening they even called my son’s colleague and told her that my son has taken a loan and she has to pay as she is a guarantor. They have been threatening various people and telling altogether a different story to each one of them.
They have been calling and regularly unprofessional in their conversation and has called me "chor" (Thief) again and again. He was threatening me, my husband, my daughter and my son to damage our reputation and to my surprise after lodging a fir 0152 on 19th sep’17 they are still calling us, and our colleagues using abusive language and threatening us.
He even told to harm my daughter and son. He had all our numbers, names and where about. This is cybercrime and shall soon be taken strict action against.
But my concern is that why should anyone have the right to call, abuse and threaten a lady and her family. It’s is height of harassment, i am so scared that i had to send my son with my daughter to her college every day. We are afraid of losing our jobs, they’ve been calling random people and threatening them as well. I and my son are only earning members in the family. My husband is very ill and my daughter is studying. We live in rented apartment. If we lose our jobs, there would be no way out. What a ridicule kotak mahindra has made of the banking system in the country? They does not understand the basic banking laws and honorable suprema court laws!
Dear sir, i request you to look into the matter immediately and stop their employee from harassing me.
Sir, i am very afraid for my kids’ life and security. They have ruined our reputation totally in the last 4 days. It’s my humble request that kindly take quick action for our safety. If anything happens to us kotak mahindra bank is to be blamed for the same.
Hence, i request you to take quick actions against the same.

Regards
Meenakshi dhussa

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Aug 22, 2017

Updated by Meenakshi sethi Today again they called many more people and even on my landline.

Kotak Mahindra Bank — kotak mahindra bank undue harassment from credit card department

1 Review
Me Meenakshi sethi on Aug 22, 2017 Mark as Resolved

Kotak Mahindra Bank — UNDUE HARASSMENT FROM CREDIT CARD DEPARTMENT

Dear Sir, I am NOT a customer of Kotak Mahindra Bank BUT I am receiving regular calls from few person who claims he is the employee of KOTAK MAHINDRA BANK. His name is Mr. Dipak and Mr Vikram. He regularly calls from the number [protected] and my son, daughter and my husband and tries to mentally harass me and my family members. He called us from different numbers ([protected], [protected], [protected]) on behalf of Kotak Mahindra bank.
He called me on my number from [protected]- 18th September between 1:13 to 1:15pm- 5 times then I had to block this number, post that he called from [protected]- 2 times at 3:15pm. Today 21/8/2017 they again called from this number [protected] at around 10am and once again threatened me, the guy by the name Deepak told me that he will spoil my reputation. Infact he said “Tumahri izaate uchal du gay”. I am working in a reputed education school in Gurgaon and today they even called a parent from my school, a lady and threatened her to pay 5lac as I have given her name as the guarantor. Please tell me which bank in the country gives a credit card or a loan just on the basis of name and number and not without signature and confirmation? The same he did with my colleague’s too. It is frightening how come they’re hacking all our contacts and even the one’s whom we have no connection with.
Today evening they even called my son’s colleague and told her that my son has taken a loan and she has to pay as she is a guarantor. They have been threatening various people and telling altogether a different story to each one of them.
They have been calling and regularly unprofessional in their conversation and has called me "chor" (thief) again and again. He was threatening me, my husband, my daughter and my son to damage our reputation and to my surprise after lodging a FIR 0152 on 19th sep’17 they are still calling us, and our colleagues using abusive language and threatening us.
He even told to harm my daughter and son. He had all our numbers, names and where about. This is cybercrime and shall soon be taken strict action against.
But my concern is that why should anyone have the right to call, abuse and threaten a lady and her family. It’s is height of harassment, I am so scared that I had to send my son with my daughter to her college every day. We are afraid of losing our jobs, they’ve been calling random people and threatening them as well. I and my son are only earning members in the family. My husband is very ill and my daughter is studying. We live in rented apartment. If we lose our jobs, there would be no way out. What a ridicule KOTAK MAHINDRA has made of the Banking System in the country? They does not understand the basic Banking Laws and Honorable Suprema court Laws!
Dear Sir, I request you to look into the matter immediately and stop their employee from harassing me.
Sir, I am very afraid for my kids’ life and security. They have ruined our reputation totally in the last 4 days. It’s my humble request that kindly take quick action for our safety. If anything happens to us Kotak Mahindra Bank is to be blamed for the same.
Hence, I request you to take quick actions against the same.

Regards
Meenakshi Dhussa