Kotak Mahindra Bank — Kotak Mahindra Credit card department

Date of Incident 31st Jul 2022

Kotak Mahindra credit card deptt is total fraud, firstly they give very low reward points as compared to other bank cc and on top of that they make every possible means of not giving the reward points .I have been using the kotak credit card for more than 4 plus yrs now and this is 3rd time i am getting milestone rewards but everytime they are giving lot of trouble in giving the reward points .I have completed my milestone this time too but they have intentionally added my 30th jul trx in August month as a result of which my app is shwoing as milestone not achieved This is fraudster 420 which is not acceptable, Earlier also they had done similar fraudster by charging incorrectly making wrong charges and i had to call them 10 times to make it corrected .In last 4 days i have called 10 plus tumes and spoekn for more than 3 hrs plus everytime they keep in hold an dthen commit to call back today and tomorrow and also updating my milestone reward points being achived and to be seen in the app but they havent done it till date and they are giving false commitmnets and top of thet their customer care excutives talk rudely whereas most of them are hardly 10th or 12 th pass this is the kind of deptt they have and the seniors give fake commitments doesnt mark me cc in mail where they ahve raised a complaint they simply dont want to give any reward points to their customers which is anyway much lesser than many other bank credit cards and harass the customer with their dirty tricks This is not acceptable I cant keeep calling them daily to discuss this last year to get the milestone rewards i had to call them for almost a month on every day i am nt going to tolearte it anymire i need justice and my milestone reward points asap and to be visible in my app .