Kotak Mahindra Bank — kotak trinity account

Address:560091

I was informed about a account opening offer in kotak mahendra bank, vijayanagar. There staff offered told me its a zero balance account and include a dmate account as well, i was asked to pay a sum of thirteen thousand (13000), which will be deposited in my new account, and can be later withdrawn, from later on the account will be zero balance. Dispite my written complaint to the branch manager no action has bean taken.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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