| Address: | Chennai, Tamil Nadu, 600043 |
My mobile no is [protected], registered with kotak bank. I applied for an account online with kotak and an executive came to me (He told my address and dialled my phone no correctly which i gave during my registration). 15 days back he came to me and collect kyc documents (My passport and aadhaar copy). Till now no updated from kotak side. I didn't got my welcome kit and no calls from kotak at all for follow-up (Since it is banking sector, they should have to do it). Today i called them, the customer care executive told that he didn't find my documents. He ask for the mobile no. Of the person who collect that document. That person is kotak's employee and he ask for mobile no to me. I was unable to find it since i have around 300 nos in my history. So, i fell that it is some fraud/phishing happened because of data leak from kotak. So, i ask them to suspend my account until the kyc was finished, but they didn't. If someone use this account under my name with those document which i submit, who will be responsible? I don't know kotak is running a process of banking or some local chit funds. For now, i can say, it is a bank with irresponsible persons and process.
I have the audio of my today's conversation. If needed, i will post it if my account is not suspended or in case of some misuse of this account by others. Was this information helpful? | 
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