[Resolved]  Kotak Mahindra Bank — Lien charges

Address:Kotak bank

Dear sir

This is to bring at your notice that My misses has open this 811 zero balance account and CRN no is[protected] .Today due to Certain reason i have taken payday loan of 3000rs due to the current condition of job loss .from That 3000 rs kotak bank has deducted unknow charges called lein charges of 1260 rs from the only amount i had in bank is 3000 rs which was also a Loan for needs ..pls i request you to help because i cant bear so called deduction of 100 rs without any fault or reason .my account is active .I took the screen shot from NetBanking where it is marked as Lien user .Reason for deduction is mention as TMBS charges i am not aware of anything like TMBS nor informed once through Customer call or sms or email.Still without informing Kotak bank has deducted 1260 rs .Which is very much required for me..pls help me out regarding such cheating from major bank .Also i am sharing the screen shot where you can see the remark is Xelerate- TMBS[protected].

I am very helpless and disappointed because at this time i can arrange any financial assistance from anywhere i took this unwanted loan of 3000 rs for medicine of my mom for diabetic .in such need also amount got deducted which was never ever notified ..
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Aug 12, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
May 20, 2021
Kotak Mahindra Bank Customer Care's response
Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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