Kotak Mahindra Bank — Loan Department

Request no. 1/[protected]

I raised a request for lien removal on 21st April and TAT was 7 working days and all amount is deducted from my account and nothing is pending but still lien is not removed from my account and for an minimal Charge of Rs.1000/- more than 1.5 lakhs is being kept on hold in my account from more than 30 days and no one bothered to even help me in getting this resolved as from last 7 days due to Medical Emergency I am struggling on short of Cash and wherein my hardly earned money is being blocked by the loan team where they are simply harrasing me in getting my lien amount removed. I got multiple assurances stating that the amount will be released in 24 hours and then even after a week no resolution is provided than I was said that there is 50% of manpower working due to which it is getting delayed than again I was told that the senior will call me from Concerned dept within 6 hours but even that has not happened. I need to file and case if this is not done.