Kotak Mahindra Bank — loan disbursement without confirmation and whole amount is not credited

Sumit266

from Srinagar, Jammu and Kashmir

Address:

New Delhi, Delhi

Loan is disbursement without my confirmation and fund is not completely credited in my account.

After my loan approval i got mail from kotak email ankur. [protected]@kotak.com for confirmation of loan terms and disbursement, where i have reverted them to not disburs amount but suddenly i got message on 30th june (Sunday) that loan is disbursed and monday morning 156000 got credited in my account and receive message for check for remaning amount as this was bailnce transfer.

I have immediately reverted on that mail to not cancel my loan and asked why this happens. There is not any response even i have added compliant on kotak website but not any response.

On 6th july they have submitted 1539000 to hdfc loan for fore closer and that loan is closed but still i have not received any response from kotak and remining amount is not created in my account.

Expecting resolution for this fraud.

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Kotak Mahindra Bank customer support has been notified about the posted complaint.

Jul 16, 2019

Updated by Sumit266 Still not any response, seems all email ids are fake, even they are not responding on call