[Resolved]  Kotak Mahindra Bank — Loan sanctioned but amount not received .

Address: 560001
Website: www.kotak.com

Worst response from representatives. They call us back "N" number of times while in the process of collecting the documents for loans. But once collected and sanctioned, they will never bother about the customer. My loan agreement has been sanctioned on 15th of feb 2017. Till now i have not received the loan amount in my account. And my first EMI date is on 10th march which is nearing but loan amount is not received. This was the first and worst experience with KOTAK . I have been writing mails to the representative and contacting customer care from last 10 days, but untill now no action from their end which shows KOTAK has poor relationship with customers which may lead to lose customers if continued. Kindly resolve the issue and maintain good healthy relationship with customers. CRN number is[protected]. Hope the concern will be solved on immediate basis.
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Apr 11, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
Kotak Mahindra Bank Customer Care's response
Hi, kindly write us back with your issues at service.[protected]@Kotak.com with all the details for us to assist you further. ^Team Kotak
 
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