[Resolved] Kotak Mahindra Bank — Making fool of customers. | |||
Kotak bank staff opening customers account with wrong commitment, they open my account with say zero opening balance, only condition five transection in quater in necessery. after that aqb charge cutt off. they ask they refund cut off amount. but no responce in 3 month, next aqb again cut. even branch manager and upper staff ignoring issues. we have close our account, but if kotak not take care this type of frod then one day no customer will join kotak service. even we will not advise others to open account in kotak. whole staff, and management is frod. my contact no is [protected]. accout in kotak [protected]. sadar bazar branch, after submiting my issue if customer care show no responce that means this is kotak mahindra policy to cheat customers. Was this information helpful? | |||
Aug 5, 2021 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
At the outset please accept our sincere apologies for the inconvenience caused to you.
As per your telecom with our branch official, trust your query has been addressed.
In accordance to our continual focus and commitment to customer service, we trust we have addressed your concern in a fair and equitable manner and the issue has been resolved to your satisfaction. In case you are not satisfied with our handling of your concern, you may approach the Office of the Nodal Officer of the bank at http://www.kotak.com/grievance-personal-bank.html#Level2
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team