Kotak Mahindra Bank — Mental Harassment and Abusive calls from collection department for Credit Card Payment delay due to COVID situation

Hello Team,

Hope you are doing good.

I ham contacting you with respect to above mentioned subject.

Date:-since 12/3/2021
Number:-[protected] (Nagaraj), [protected] (Kotak Collection Dept)

Description :- I oblige and agree that there is delay in payment, however we have not tried avoiding any calls from the team. The above mentioned numbers are harassing us and abusing us, which includes Namratha and her Father who is old.

Also, the agent Nagaraj has threatened us informing that he will inform everyone in the locality I stay and inform Namratha to be fraud.

Kindly note, I being customer of kotak bank since 2016, have never made this mistake.

Messages are very vulger and harrasing someone in this condition is not going to fetch any thing.

I would request you to kindly take immediate action towards such associates.