Kotak Mahindra Bank — mental harassment and public defamation

Hello Sir,

With all due respect, I would like to draw you attention towards Mental harassments and public defamation done by the Bank.
I too have Proof with to Prove it, like call recording and Call Details from my cell number as well as My family Members.
I have taken a Personal Loan against SPLN60975270 loan number.
I agree that i have defaulted Payments towards my loan since i am facing Economical crisis from last one year but still i made payment towards the bank.
But from last 3 Months, i am seeing that collecting agent is calling Persons, whom i did not mention in my reference Number and using abusive language.

It is a clear case of Public defamation and Mental harassment.

I have made complaint against such kind of Behaviors earlier also, but did not got any appropriate response that why i am writing directly to Level 1 as well as to RBI.
Everytime i got a response that nothing has been done Wrong from the Bank.

An the kind of languages they are speaking, towards My family member is not appropriate.
Getting call fron one person Named Mahi sharma whose Mobile number is [protected] and[protected]. Also they are using multiple mobile number for Harassment purpose.

I even got threat call from these numbers that they will send guys to my home and will see me and my family.
This is very serious situation as they are defaming me infront of entire society.

Sir/Madam, I have never asked for any kind of settlement nor i have any intention to go for any settlement.
I intent to pay off my entire loan, but these kind of harassments and Public defamation is totally illegal.

Kind Regards
Dewanshu Shekhar
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Comments

Hi! We request you to kindly share the call recordings at Social.[protected]@kotak.com along with the registered number or CRN. ^Team Kotak

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