[Resolved] Kotak Mahindra Bank — mental harassment by loan department

arora.aashish07

from Delhi, Delhi

Address:

New Delhi, Delhi, 110088

Hi,

My name is aashish arora.
My dad "inder arora" took loan in 2008 and the loan got settled in "2012" from citifinancial.

In 2014 citifinancial acquired by kotak bank.

After 5 years of settlement my dad getting calls to pay the loan but he already paid it.

I dont know what happened to kotak bank... To make me embarrass kotak mahindra bank calling my facebook friends and telling a story and asking some of my facebook friends that "inder arora" father of "aashish arora" is a friend with you?

If they say yes... They tell them... That aashish arora phone number is not connecting and they gave your number for alternative number during taking loan.

First of all i didnt take the loan... My dad did... Second how can them harass me by calling facebook friends and telling them that my dad didnt pay the loan.

My literally so embarrased right now friends from facebook calling me that how can i give their number.

I mean what kind of way it is to get the money... Am really in depression that what would be people thinking of me that i am some kind of scam?

I didnt do anything i dont even knew about the loan back then i was even 17 that time and the thing is its not about money how can they call my friend and tell a lie.

May be i need to delete my facebook account or what... I dont want these guys to bother my facebook friends unnecessarily... Please let me know what should i do?

If they are doing with me they would doing with other person also. This should be stop

My friends were getting call by this number - [protected]

You can contact me on - [protected]
Please check this if i need to fir also i will do that

Thanks

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Dec 13, 2017

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2017

Kotak Mahindra Bank Customer Care's response Hi! We assure you that there was no intention on our part to be of any disservice. Should this have caused you any inconvenience, please accept our apologies for the same.
We request Loan holder to write to us via rard.[protected]@kotak.com to assist further.^Pradeep

Nov 05, 2017

Updated by arora.aashish07 Hi,

First of all try to understand the fact that i am not liable of single penny to you guys.
And i dont care whom did not paid the loan whom already did.

Because of you guys i had to deactivate my facebook account now i am worried if i re-activate the account my friends will start getting calls again from you guys.You dont even have any idea how much embarrassment i have faced because of this wrongful act.

If i or my friend get any call from people refering kotak mahindra bank loan department i will take a legal action.

This is really frustrating...you guys have done to me...dont do to others.

Thanks