Kotak Mahindra Bank — Mis - Information Threatening in effecting Cibil score

Address:Bangalore, Karnataka.

1. I had taken personal loan from Kotak bank as usual I was paying my EMI s without delay even if its delayed was paying charges accordingly. For the month of April 2023 I tried making payment on time, but showing as already EMI is cleared and for confirmation from my side I had texted Kotak authority and confirmed as it is already paid. So, ignored but all of sudden they are saying to pay in middle of month saying we don't know nothing there is balance need to paid and threatening will effect your CIBIL score.

2. Second issue the loan amount they said to me as 5733 intially ( I Had Shared an official mail received from kotak listed amount with 5733) . Now they are taking from me 5755 which is extra of 22/- it is a small amount but Kotak is national bank and India population is 1.5 billion if they collect atleast from 10 crore people it is 220 crore. Which is a SCAM where Reserve bank had to take an action on this activities done by bank.

Will be sharing screenshots of those information in attachments please check. Requesting central governance to take action in giving not to effect my Cibil score.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2023
Kotak Mahindra Bank Customer Care's response
Hi! We are extremely sorry for the hassle you have been facing. Kindly share us your contact details on social.[protected]@kotak.com, we will connect with you right away ^Team Kotak
Apr 18, 2023
Updated by Revish
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