I am an account holder in kotak mahindra bank in malout (punjab) branch.today i going in your ajimgarh branchfor diposit and withdrawl both purpose but the time of withdral the branch manager asking for wait some time. he says i willgive service our branch custumer i have continusly wait more than 1 hour but he was not given any response and other costumer
attend on priorty. in this period i was seen many mishapning in your branch staaf girish bathla collect the cheqe and going cash counter for withdrawl and same the provide siting custumers.i was asking please give the cash i have urgent needs of money but this person rudly behave with meand also push outside of branch and u were see all the footagein your branch camera with timing 2pm to 3 pm 21 november i was really hurted because i have good reputation in markit and local society please look the matter seriously and i hope in future no any circumtances.
THAKS AND REGARD
rajwinder singh Was this information helpful? | 
I don't remember the complete name of the guard but his surname is Pathak, he was talking loudly on the phone and I got a call at the same time so I requested him to be little polite on which he demanded me to go out since I was on an important call I went out but once I came back and asked him to be polite he started shouting I repeatedly told him that I will complaint and kept saying do what you can I will talk like this only.
I am myself a professional with experience of more than 10 years and have had some great experiences in the banking world but could have never expected such behavior coming from an ATM sentinel.
This has happened between 4-5 pm on the 15th april 2018 ATM Kotak (SDA market) the one in front of IIT where there were two guards one a decent fellow and the other one displaying extreme misbehavior, I personally know few senior people in Kotak but I don't any one to loose there bread and butter having said that I would want it to be taken up with this guard not misbehave in such a manner with any customer in future. I have mentioned the time and date above you can also look into the cctv for this.
Also mentioning again there were two guards one being a decent one the other probably someone with a violent background.
I leave it upto the sound judgement of the complaint forum to consider this as a serious issue or not.