I was contacted by an agent from Kotak, who would call me on daily basis asking me to invest in an assured savings policy. Upon hearing the details, I was not convinced but he kept insisting that I should take these two policies. He mentioned that these policies have 3-year lock in period and after 3 years, I can withdraw the entire money.
To my surprise, when time came to pay the second premium, I was informed by my relationship manager that the amount from these policies will be returned after 15 years and 76th year, respectively. I was beyond shocked! I did not want to pay INR 2 lacs per policy every year for so many years. Had I known this, I would have not invested. The policy papers were sent to an address where I do not reside anymore. I had requested for address change as well but there was no support. I am really shocked with this kind of misinformation and my complaints have been closed despite me sharing all screenshots. I request Kotak to please refund me my amount, I am not seeking for any interest from them at all. Just please refund me my amount that I had invested. This is our hard-earned money, and no one should be allowed to make a fool o[censored]s like this. I am very appalled that a bank like Kotak is conducting such false business with their customers. Was this information helpful? | 
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