[Resolved]  Kotak Mahindra Bank — my card has been blocked

Address:Vadodara, Gujarat, 390015

Dear uday kotak ji

I am using my credit card no : [protected], crn no:[protected] since last many years and paying the due amount on time always on or before payments due dates and never ever defaulted any payments till date so please let me know why my card has been blocked and got declined while i was using yesterday

Let me know at the earliest on this issue of my credit card
Reagrds -
Rakesh patel
[protected]
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Apr 4, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2018
Kotak Mahindra Bank Customer Care's response
Hi! We wish to inform you that, due to irregular payments, your Kotak credit card 4166XXXXXX3102 is inactive due to bank’s internal guidelines.

We request you to kindly initiate the as on date outstanding of INR. 6, 444.45.

Post to which we will be able to activate your card which will subject to approval from our relevant department. ^Team Kotak
Mar 04, 2018
Updated by rakesh1516
Please check my payment history
Mar 04, 2018
Updated by rakesh1516
Sent me my payment history
Mar 04, 2018
Updated by rakesh1516
since last many years and paying the Due amount on time always on or before payments Due dates and never ever defaulted any payments till date
Mar 05, 2018
Updated by rakesh1516
Dear Sir

I am using my credit card no : [protected], crn no:[protected] since last many years and paying the due amount on time always on or before payments due dates and never ever defaulted any payments till date also see below for the Payment History so please let me know why my card has been blocked and got declined while i was using yesterday

Let me know at the earliest on this issue of my credit card
Sr No Statement Date Payment Due Date Bill Payment Payment Paid Payment Paid Date Chq / NEFT Payment
1 05_09_2013 23_09_2013 854.3 854.3 21_09_2013 Chq_941003
2 05_08_2014 23_08_2014 16679.95 7217 20_08_2014 Chq_000387
9463 20_08_2014 Chq_945697
3 05_10_2014 23_10_2014 11316.25 11317 21_10_2014 Chq_947539
4 05_12_2014 23_12_2014 14532.15 14533 23_12_2014 Chq_948505
5 05_02_2015 23_02_2015 30059.88 14532.15 23_12_2014 Auto Debit
15526.88 21_02_2015 Online NEFT
6 05_03_2015 23_03_2015 7000 7000 21_03_2015 Chq_949209
7 05_04_2015 23_04_2015 19556.89 19557 22_04_2015 Chq_949276
8 05_05_2015 23_05_2015 11933.89 11934 22_05_2015 Chq_949251
9 05_06_2015 23_06_2015 11634.89 11635 22_06_2015 Chq_950122
10 05_08_2015 23_08_2015 19864.38 19865 25_08_2015 Chq_950197
11 05_09_2015 23_09_2015 2299.38 2300 22_09_2015 Chq_022020
12 05_10_2015 23_10_2015 21072.38 21073 23_10_2015 Chq_950860
13 05_11_2015 23_11_2015 19571.91 19527 23_11_2015 Chq_950894
14 05_12_2015 23_12_2015 5239.91 623 19_12_2015 Online NEFT
5240 23_12_2015 Online NEFT
15 05_01_2016 23_01_2016 7631.95 7632 22_01_2016 Chq_113504
16 05_02_2016 23_02_2016 22575.61 22576 22_02_2016 Chq_113528
17 05_03_2016 23_02_2016 19917.99 19918 21_03_2016 Chq_115055
18 05_04_2016 23_04_2016 12595.99 12596 22_04_2016 Chq_115087
19 05_05_2016 23_05_2016 9077.14 9078 20_05_2016 Chq_953315
20 05_06_2016 23_06_2016 17595.14 17596 21_06_2016 Chq_953343
21 05_07_2016 23_07_2016 8321 8322 21_07_2016 Chq_953375
22 05_08_2016 23_08_2016 12305.39 12306 20_08_2016 Chq_022025
23 05_09_2016 23_09_2016 32254.74 32255 22_09_2017 Online NEFT
24 05_10_2016 23_10_2016 57311.53 17775 08_10_2017 Online NEFT
39537 21_10_2016 Online NEFT
25 05_11_2016 23_11_2016 11520.08 11521 24_11_2016 Online NEFT
26 05_12_2016 23_12_2016 69160.55 1134 09_12_2016 Online NEFT
68027 23_12_2016 Online NEFT
27 05_01_2017 23_01_2017 42562.81 42563 23_01_2017 Online NEFT
28 05_02_2017 23_02_2017 63300.06 35000 22_02_2017 Online NEFT
28301 23_02_2017 Online NEFT
29 05_03_2017 23_03_2017 4299.06 4300 22_03_2017 Online NEFT
30 05_04_2017 23_04_2017 84249.47 29221.17 20_04_2017 Online NEFT
55029.24 21_04_2017 Online NEFT
31 05_05_2017 23_05_2017 40214.86 16233.21 23_05_2017 Online NEFT
23982.59 23_05_2017 Online NEFT
32 05_06_2017 23_06_2017 13476.83 13477 21_06_2017 Online NEFT
33 05_07_2017 23_07_2017 48857.47 34461.89 22_07_2017 Online NEFT
14395.7 22_07_2017 Online NEFT
34 05_08_2017 23_08_2017 68873.66 21839.05 19_08_2017 Online NEFT
47034.78 19_08_2017 Online NEFT
35 05_09_2017 23_09_2017 36712.67 9601.15 22_09_2017 Online NEFT
27111.69 22_09_2017 Online NEFT
36 05_10_2017 23_10_2017 11870.44 3050.7 19_10_2017 Online NEFT
8819.91 19_10_2017 Online NEFT
37 05_11_2017 23_11_2017 73665.77 7665.77 15_11_2017 Online NEFT
66000 22_11_2017 Online NEFT
38 05_12_2017 23_12_2017 77495.18 2505 22_12_2017 Online NEFT
74990.18 22_12_2017 Online NEFT
2505 22_12_2017 Online NEFT
39 05_01_2018 23_01_2018 40446.7 28350.95 22_01_2018 Online NEFT
12100 22_01_2018 Online NEFT
40 05_02_2018 23_02_2018 82702.98 2025 12_02_2018 Cash Rewards Redeemed
1200 14_02_2018 Online NEFT
14774.54 21_02_2018 Online NEFT
64732.12 21_02_2018 Online NEFT

Reagrds -
Rakesh patel
[protected]

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