[Resolved] Kotak Mahindra Bank — No value of customer relationship. Never link with Kotak Mahindra Bank | |||
Problems suffered after linking with Kotak Mahindra Bank: It's been 11 months since linked with Kotak Mahindra Bank and faced following issues: 1. Change of mobile no. without our knowledge 2. Received 5 credit cards. We never requested for same. 3. Excess processing charges deducted on loans and not refunded up until now 4. Never requested for weekly balance alert and net banking pin regen & even on deactivation of service regularly receiving weekly balance alerts and also charges are deducting now also. 5. We have not received list of documents of property mortgaged against above said loans up until now. 6. Irregularly picking up of installment amount, this bank does not really care about other person’s liquidity position. 7. First they say no overdue charges would be charged and then ???? 8. Deducting charges even on timely payment of installment. Are all above things clearly not harassment?? Was this information helpful? | |||
Oct 25, 2016 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Kotak Mahindra Bank Customer Care's response Hello Shubham! We would be glad to assist you, hence request you to kindly provide your concerns to us at solutions.[protected]@kotak.com along with your contact/ Customer relationship number enabling us to assist you further.^ Kotak Team
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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