Kotak Mahindra Bank — noc not received yet

Address:

Kolkata, West Bengal, 831004

Dear team i had a car loan in tata capital which got merged in your bank i had deposited all my dues also i got a soft copy from ur bank representative 16th sept but still the hard copy is pending. I got the pod number from ur representative on 22nd sept 2017 but i dont know how is this possible that the couriour has been returned and now the status is showing that it is bokaro.
Courior name is blue dart
Pod no is [protected]
The person taking care of al these things are mr dipendu from kolkatta his number is [protected].

Dear team i need it on urgent basis please do the needfull