Kotak Mahindra Bank — non maintenance charges has been deducted from zero balance account

Address:

bangalore

Hi viewers,

I have a salary account with kodak mahindra bank and suggest i see rs 673/- has been deducted as non-maintenance charges. As like everyone does i had sent an email to salaryhelpdesk. [protected]@kotak.com and i appreciate that i got an immediate response in an hour or so that the amount will be reversed with in 3 to 4 working days. I was quite happy with the response but there was also a clause mention that after deduction gst i wonder why on earth i have pay gst banks mistake so immediately i write bank them and since from that to today there was no response at all and today is the 6th day from time i had sent mail. I had sent multiple follow up mails but no response...

Finally i had to burst out as its my hard earn money and i cannot let it go just like that and i had to write my frustration on mail where i had specifically mention " bunch of # working " which quite not good terminology but being a human and since there was no response after multiple mail been for 4 days i had to burst out...

The real issue starts now...

Immediately after i wrote that email a guy name bhagat had called me on phone and i wonder on what ground he called me coz he is not even my relationship manager... The way he spoke to me was i have done blunder and i have apologize for that and requesting manner was like warning me to mention the above the above content.

Later, in another 30 min i received a call from my hr where in work stating that the guy name bhagat has complaint about me.. So strange right am a kodak customer and i have an issue this guy calls me n warns me n den later complains about me to hr.. Seriously??

Why is that the hr being involved in me and bank so stingy.. My exception is simple my salary account was a pro saving account before converting and i was a reputed account holder of kodak since there was an issue with bank brach i didn't wants to keep my saving and investment kodak however, still wanted to have the account active hence converted as salary account.. My salary is being credited in kodak account every month as usual i just want the amount to be reversal to my account.

Regards
Nadeem