[Resolved]  Kotak Mahindra Bank — Non reversal of fess which is falsely debited

Address:Gautam Buddh Nagar, Uttar Pradesh

I worked in a company where I had a salary account of Kotak Bank. I resigned on 7aug. But the rule is that salary account converts to savings only after two months of last credited salary. this bank charged me ₹561for non-maintenance(for july month) of Minimum balance in Middle August only Even I had got my salary in that account on 1st AuG. When i complained I was told that this is a mistake and I'll geT it back. but I goT ot a single call tilldate. even the bank's manager gave me her direct cell no.. When I call her, she still says (after one month), that "Are sir. Aap kyu phone kar rahe hai . tension mat lo, hum kaam kar rahe hai iss par. Jaldi mil jayega.". I don't wrefUnd w. But i want a CHARGEBACK. SHOULD I CLAIM FOR THAT NOW? IF YES, WHAT WILL BE THE NEXT PROCEDURE...
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Sep 23, 2016
Complaint marked as Resolved 
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Even she SAID that NO NEED TO CALL CUSTOMER CARE AGAIN... WHAT IS THIS? I DO NOT UNDERSTAND THIS BANK AT ALL. I JUST WANT IMMEDIATE CHARGEBACK. I WONT GO WITH A REFUND SOLUTION NOW...

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