Kotak Mahindra Bank — not change address in my statement of account

Address:

Dharwad, Karnataka, 581206

Dear sir,
I have given request for change of address for two times at branch i got mail from your office for change of address besides sms but still today old address coming when down load from net banking even also my letters are going to old address many times spoken with your customer care but no use would it possible help me my account no is[protected] mobile no [protected] mail id is [protected]@gmail.com