[Resolved] Kotak Mahindra Bank — Not closing an account

Neerusingh

Address:

07008

I am a nri and one year back when i was in india enquired about opening an account. The representative hurriedly opened the account and gave me no details on how to operate it or any other detail what so ever. Since then i never operated the account but keep getting email from the bank to notify it is still active and chargin non maintainence fee. Asked them 100 times to close it.sent filled forms. Still not closing. I am so annoyed and mentally harassed.

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Aug 8, 2021

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Kotak Mahindra Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms. Singh,

We certainly understand your concerns and apologies for the inconvenience caused to you.

We would be glad to address your concerns, please write us solutions.[protected]@kotak.com along with CRN/account number.

^Kotak Team