Kotak Mahindra Bank — not got any benefit of mobile recharge transaction through app

Address:	Mumbai City, Maharashtra, 400076
Website:	www.kotak.com

I have done a recharge of Rs.448 through Kotak Bank Mobile App yesterday but still didn't got any benefit of that. I also called to the bank customer care and to airtel customer care for help because o[censored]rgency but no one helped.

Date of incident - 30Nov17.
Client No - [protected].
Incident Description - Did recharge but neither got any benefit nor any support.
Desirable Resolution - Request a refund/Recharge on my number.

My Acc# - [protected]
Mob# - [protected]