Kotak Mahindra Bank — not received debit card from the day of applied

Address:Mumbai City, Maharashtra
Website:www.kotak.com

It almost 3 4 month of opening 811 account and applied for debit card. They have charged me for debit card but yet nothing is received they are saying the delivery person is unable to find my house but how that is possible when amazon flipkart postman every one can find my house but how is that possible if 811 is unable to deliver my debit card then close my 811 account asap
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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