[Resolved] Kotak Mahindra Bank — pathetic customer care helpline for credit card | |||||
The customer care helpline [protected]. The automated phone call for card holder verification is so pathetic and very hard to use. I do as per the automated call ask us to do. But i could never get into a call through it. The developers who built it must punished for screwing customers time and building up such a pathetic automated system. Seriously fed up with kotak. I dont know why the ppin or pin or mpin which is asked to be entered. I had tried all of them and it still says invalid ppin. How can both of my mobile banking pin and ppin i have entered could be wrong. I used the same for transaction this morning for fuel. Was this information helpful? | |||||
Oct 25, 2017 Complaint marked as Resolved Kotak Mahindra Bank customer support has been notified about the posted complaint. Verified Support Sep 24, 2017 Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call @ [protected].^Team Kotak
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 1 Comment | |||||
Comments
Your IVR is still the same in [protected] . I can't get it through.
Reply
Kotak Mahindra Bank Customer Care's response, Oct 3, 2017
Verified Support
Hi! We request you to kindly write to us at solutions.bank@kotak.com from your registered email ID in order to assist further.^Pradeep
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051